AwareStaff — Terms of Use
Effective date: November 2026
1. About us
AwareStaff is operated by Safari Stays (Pty) Ltd, trading as AwareStaff (Company Registration: 2026/162884/07) ("we", "us", or "the Company"). AwareStaff provides online security awareness training courses, assessments, certificates and training records for businesses and their employees.
Contact details Email: info@awarestaff.com Website: www.awarestaff.com Phone: +27 79 795 1003
2. Acceptance of these terms
By using this website or our services, you are contracting with Safari Stays (Pty) Ltd, trading as AwareStaff, and agree to these terms. Continued use of the website or services means you accept these terms. If you sign up on behalf of a company, you confirm you are authorised to accept these terms on its behalf. If you do not agree, please do not use the website or services.
3. Accounts and seats
Company administrators must provide accurate information and keep their login details secure. Each learner seat is for one named person and may not be shared, or transferred once the learner has started a course.
4. Pricing, payment and refunds
Prices are shown in South African Rand (ZAR) and are payable in advance.
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.
Payment, billing, tax, cancellation and refund mechanics are governed by Paddle's Buyer Terms. Refunds are described in our Refund Policy. This does not limit any rights that cannot lawfully be excluded.
5. Training, not advice
Our courses provide general awareness training. They are not legal, technical or professional advice. Completing a course does not guarantee that a company will avoid security incidents or be fully compliant with POPIA or any other law. Each company remains responsible for its own security and compliance.
6. Acceptable use
You may not copy, resell, share or republish our course content; attempt to access another company's data; interfere with the security of the website; use the website or services for any unlawful purpose, fraud or spam; infringe anyone's intellectual property; or introduce malware, probe, or scrape the service.
7. Intellectual property
All content on this website and in our courses — including text, videos, quizzes, images, logos and software — is the property of the Company or its licensors and is protected by copyright and intellectual property laws. Buying seats gives the named learners a non-exclusive right to use the courses for their own training.
8. Limitation of liability
The Company, its directors, employees and agents are not liable for any indirect, incidental or consequential loss arising from use of this website or our services, service interruptions, or third-party websites linked from this website. Where liability cannot be excluded by law, our total liability is limited to the fees you paid us in the 12 months before the claim.
9. Service availability
We aim to keep the service available but do not guarantee it will be uninterrupted or error-free. We may update courses to keep them accurate.
10. Suspension and termination
We may suspend or terminate access for material breach of these terms, non-payment, security or fraud risk, or repeated or serious policy violations.
11. Changes to these terms
We may update these terms at any time. Changes take effect when published on this page.
12. Governing law
These terms are governed by the laws of South Africa, and disputes will be resolved in the appropriate South African courts.