AwareStaff — Refund Policy
Effective date: November 2026
AwareStaff is operated by Safari Stays (Pty) Ltd, trading as AwareStaff.
30-day money-back guarantee
We offer a 30-day money-back guarantee. If you're not satisfied with your purchase, you can request a full refund within 30 days of your order date.
How to request a refund
Our orders are processed by our online reseller and Merchant of Record, Paddle.com, which handles refunds. To request a refund, visit paddle.net and look up your order, or contact us at info@awarestaff.com and we will help.
Refunds are handled in line with Paddle's Buyer Terms. This policy does not limit any rights you have under applicable consumer law.